syukur66 Privacy Policy

About This Policy

1.1 This Privacy Policy is issued by syukur66 ("syukur66", "we", "us", "our") and applies to all personal data collected and processed in connection with the use of the syukur66 platform at syukur66.org, including all associated subdomains, mobile interfaces, and services offered thereon.

1.2 By registering an account on syukur66 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

1.3 This Policy should be read alongside the syukur66 Terms & Conditions, which together govern your relationship with syukur66. Any capitalised terms not defined in this Policy have the meanings assigned to them in the Terms & Conditions.

1.4 syukur66 is committed to compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and any other applicable data protection laws in force from time to time.

Personal Data We Collect

2.1 syukur66 collects personal data that you provide directly, data generated by your use of the platform, and in limited circumstances, data obtained from third-party verification services. The categories of personal data we collect include:

2.2 syukur66 does not knowingly collect Special Category data (e.g. health, biometric, or racial data) except where a document submitted for KYC incidentally contains such information, in which case it is processed solely for identity verification purposes and not retained for any other use.

2.3 You are not obliged to provide personal data to syukur66. However, failure to provide data required for account registration, KYC, or payment processing will prevent syukur66 from providing services to you.

How We Use Your Personal Data

3.1 syukur66 uses the personal data it collects for the following purposes:

• Account Management — Creating, maintaining, verifying, and administering your syukur66 account, including identity verification and age confirmation;
• Service Delivery — Providing access to games, processing bets and payouts, managing your MYR Wallet, and delivering customer support;
• Payment Processing — Processing deposits and withdrawals via your selected payment method (Touch 'n Go eWallet, Boost, DuitNow, FPX, etc.) and maintaining accurate financial records;
• Security & Fraud Prevention — Detecting and preventing fraudulent activity, unauthorised account access, money laundering, collusion, and other prohibited conduct;
• Regulatory Compliance — Meeting obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and gaming regulations, including Know Your Customer (KYC) requirements;
• Responsible Gaming — Monitoring gameplay patterns to identify potential problem gambling indicators and administering responsible gaming tools set by the Player;
• Platform Improvement — Analysing aggregated usage data to improve platform performance, game offerings, and user experience;
• Direct Marketing — Where you have consented, sending promotional offers, bonus notifications, and platform news via your preferred contact method. You may opt out at any time.

Legal Bases for Processing

4.1 syukur66 processes personal data on the following legal bases:

• Contractual Necessity — Processing required to perform the contract between syukur66 and you (your account agreement), including account administration, payment processing, and service delivery;
• Legal Obligation — Processing required to comply with applicable laws, including AML/CTF regulations, gaming licensing requirements, and tax obligations;
• Legitimate Interests — Processing necessary for syukur66's legitimate business interests, including fraud prevention, platform security, and analytics, where such interests are not overridden by your rights and interests;
• Consent — Processing based on your explicit consent, including direct marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Disclosure and Data Sharing

5.1 syukur66 does not sell or rent your personal data to third parties. We share personal data only in the following circumstances:

• Service Providers — Third-party vendors engaged by syukur66 to provide operational services including payment processing, identity verification, game platform hosting, fraud analytics, and customer support technology. Such parties process data on syukur66's behalf under contractual data processing agreements and may not use the data for their own purposes;
• Game Providers — Certified gaming studios whose products appear on the syukur66 platform may receive technical session identifiers necessary to operate the game. These providers are prohibited from using this data for independent marketing;
• Regulatory Authorities — syukur66 may be required to disclose personal data to regulatory bodies, law enforcement agencies, or gaming authorities pursuant to a legal obligation or court order;
• Business Transfers — In the event of a merger, acquisition, or sale of substantially all assets of syukur66, personal data may be transferred as part of the transaction. Affected Players will be notified in advance where required by applicable law.

5.2 Any third party receiving personal data from syukur66 is required to handle that data securely and in accordance with this Privacy Policy and applicable data protection law.

Cookies & Tracking Technologies

6.1 syukur66 uses cookies and similar tracking technologies on its platform to operate essential functions, improve performance, and (where consented) deliver personalised content. The categories of cookies we use include:

• Strictly Necessary Cookies — Required for core platform functions such as login session management, wallet balance display, and security. These cookies cannot be disabled without impairing platform functionality;
• Performance Cookies — Used to analyse how Players interact with the platform (e.g. pages visited, session duration) to identify and resolve technical issues and improve user experience. Data collected is aggregated and anonymised;
• Functional Cookies — Remember your preferences such as language settings and game view preferences to personalise your syukur66 experience;
• Marketing Cookies — Where consented, used to deliver relevant promotional content. These cookies track browsing behaviour across sessions to assess the effectiveness of marketing activities.

6.2 You may manage cookie preferences through your browser settings. Disabling certain categories of cookies may affect platform functionality. Strictly necessary cookies are exempt from consent requirements as they are essential to service delivery.

Data Retention

7.1 syukur66 retains personal data for as long as your account remains active, and for a period thereafter as required by applicable law or regulation, or as necessary for the purposes described in this Policy.

7.2 The following indicative retention periods apply:

• Account and Identity Data — Retained for the duration of your account and for a minimum of seven (7) years following account closure, as required under applicable AML and record-keeping obligations;
• Transaction and Financial Records — Retained for a minimum of seven (7) years from the date of the relevant transaction;
• Communications and Support Records — Retained for three (3) years from the date of the last interaction;
• Technical and Usage Data — Retained for up to two (2) years for analytics and security purposes, then aggregated or deleted.

7.3 Where retention beyond these periods is required by a specific legal obligation, regulatory direction, or ongoing dispute, data will be retained until that requirement is satisfied.

Data Security

8.1 syukur66 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data in transit between your device and syukur66 servers;
• Encryption at rest for sensitive personal and financial data stored on syukur66 infrastructure;
• Access controls restricting personal data access to authorised personnel on a need-to-know basis;
• Regular security assessments and penetration testing of platform infrastructure;
• Two-factor authentication (2FA) options available to all Players to protect their accounts;
• Monitoring systems for suspicious access patterns and anomalous activity detection.

8.2 Notwithstanding these measures, no data transmission over the internet or storage system is guaranteed to be absolutely secure. syukur66 will notify affected Players and relevant authorities in accordance with applicable breach notification obligations if a personal data breach is identified.

Your Data Rights

9.1 Subject to applicable law, you have the following rights in relation to your personal data held by syukur66:

• Right of Access — You may request a copy of the personal data syukur66 holds about you;
• Right to Correction — You may request correction of inaccurate or incomplete personal data;
• Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to syukur66's legal retention obligations;
• Right to Restrict Processing — You may request that syukur66 restrict the processing of your personal data in certain circumstances;
• Right to Object — You may object to processing based on legitimate interests, and to direct marketing processing at any time;
• Right to Withdraw Consent — Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

9.2 To exercise any of these rights, contact syukur66 support via live chat or email. syukur66 will respond to verified requests within thirty (30) days. In complex cases, the response period may be extended by a further sixty (60) days with notification to you.

9.3 syukur66 may require identity verification before fulfilling a data rights request to ensure that personal data is not disclosed to an unauthorised party.

Children's Privacy

10.1 If you believe that a person under 21 has registered an account on syukur66 or that syukur66 has collected personal data from a minor, please contact support immediately so that appropriate action can be taken.

International Data Transfers

11.1 In operating its platform, syukur66 may transfer personal data to third-party service providers located outside of Malaysia. Where such transfers occur, syukur66 ensures that appropriate safeguards are in place to protect your personal data to a standard consistent with applicable Malaysian data protection law.

11.2 Safeguards for international transfers may include contractual data processing agreements incorporating standard data protection clauses, or reliance on the recipient country's adequacy determination where applicable.

Third-Party Links

12.1 The syukur66 platform may contain links to third-party websites or content. This Privacy Policy applies solely to data processed by syukur66 in connection with syukur66.org. syukur66 is not responsible for the privacy practices of any third-party website and recommends that you review the privacy policy of any site you visit.

Changes to This Privacy Policy

13.1 syukur66 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Players via their registered contact details at least fourteen (14) days before taking effect, except where an immediate change is required by law.

13.2 The effective date at the top of this Policy will be updated to reflect the date of the most recent revision. We encourage you to review this Policy periodically. Continued use of the syukur66 platform after a revised Policy takes effect constitutes acceptance of the updated terms.

Contact Us

For any privacy-related enquiries, data rights requests, or concerns about how syukur66 processes your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 via the live chat button on any page of syukur66.org
• Email: [email protected]
• Response Time: Within 1 hour for live chat; within 24 hours for email

Data rights requests should be submitted in writing via email and will be acknowledged within two (2) business days of receipt. syukur66 will process verified requests within the timeframes set out in Section 9.2.